The Samanage interface suffers slightly from attempting to cram a great number of characteristics and options into what is essentially just one Internet interface. Everything is held in sections which make simply enough feeling to generally be functional but it had been oftentimes hard to uncover sure attributes After i desired them.
Possibly the most common positive feedback about Samanage is its reputable buyer help. “We are able to Get in touch with them through chat, e-mail, phone… the choices give us a lot of adaptability,” stated one particular of many contented customers.
One of Samanage’s benefit propositions is always that it lends businesses better visibility on problems and incidents; well, we expect The seller must extend the visibility pitch to its asset administration.
Don't count on being heavily customizing how Samanage seems possibly. There aren't any clear solutions to alter the support's shades or logos to additional properly reflect your very own business enterprise.
I've included enterprise technology for in excess of 25 years, and in that point I've reviewed many services and products and written the same number of trend and Examination tales. My initially position in journalism was with PC Journal
SolarWinds strategies to obtain Samanage to get a buy price of $350 million in money or roughly $329 million net of cash acquired. SolarWinds ideas to fund the transaction mostly with its existing money stability.
Samanage isn't so well known without a explanation. It scored pretty higher inside our check of assistance desk software program expert services and our our review group was amazed Using the characteristics and high-quality of services supplied by this tool.
Nestor Gilbert is a senior B2B and SaaS analyst along more info with a Main contributor at FinancesOnline for more than 5 a long time. Together with his expertise in application enhancement and considerable knowledge of SaaS administration, he writes typically about rising B2B technologies as well as their impact on the current organization landscape.
Variables that may induce genuine outcomes to vary contain those risks and uncertainties explained more thoroughly inside the portion captioned “Chance Elements” from the SolarWinds’ Sort 10-K filed Using the Securities and Trade Commission. Forward-on the lookout statements contained During this announcement are made as of the day, and SolarWinds undertakes no duty to update such data apart from as essential below relevant regulation.
Samanage adheres to the data Know-how Infrastructure Library (ITIL), which implies it sporting activities a set of options that support it administrators adhere to ITIL finest tactics when providing help companies in substantial IT functions. Due to the fact we reviewed irt past yr, it's also adopted an up-front pricing coverage where it utilized to involve you to simply call a income particular person as a way to even get a straightforward quotation.
After users are signed on, they are often assigned different roles and groups relying on what they should do and what obtain level is required. The controls supplied by Samanage involve the ability to configure consumers to get one hundred pc study-only or to obtain entire administrative accessibility.
The Dashboard gives fast insights on all IT-similar incidents across your company. Values are offered in graphs, metrics, and vital overall performance indicators (KPI) that will help managers and executives get the big picture with out scouring by way of facts piles.
SolarWinds programs so as to add the Samanage goods to its IT Operations Management portfolio commencing in Q2 2019. The SaaS-dependent supplying will complement the on-premise goods the corporate features today to serve the demands of IT corporations at organizations of all measurements – from the SMB to the large business.
Investigate alternate computer software selections that may satisfy similar demands as Samanage. Examine their functions, pricing, and person feedback to discover the proper fit for your needs.